Call Center Banker Job at Talent Movers, Belfast, PA

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  • Talent Movers
  • Belfast, PA

Job Description

Responsibilities:

  • Works with clients to build and deepen relationships by uncovering financial needs and recommending the best products services and solutions to meet those needs
  • Responds to customer inquiries and concerns creating customized solutions
  • Sells and fulfills banking products including checking and savings accounts credit cards Certificate of Deposits (CDs) Individual Retirement Accounts (IRAs) and loans
  • Identifies client needs for licensed sales functions making referrals to Line of Business partners
  • Quotes rates terms and programs for banking solutions
  • Manages risk in every business product and service transaction leveraging available tools

Required Qualifications:

  • Displays passion commitment and drive to deliver an experience that improves our clients financial lives
  • Commitment to teamwork and the flexibility to work the schedule including weekends and holidays
  • Ability to engage with clients and seek to understand their needs while actively sharing options using plain language building rapport and handling objections
  • Comfortable receiving ongoing performance feedback and coaching
  • Comfortable with ongoing change and learning new technology/processes
  • Minimum of at least an intermediate level of proficiency with computers
  • Selfmotivated with excellent organizational skills
  • Strong decisionmaking and problemsolving skills



Desired Qualifications:

  • Experience in the banking/financial industry
  • Experience working in a call center
  • Experience in telephone sales

Skills:

  • Attention to Detail
  • Client Solutions Advisory
  • Customer and Client Focus
  • Interpret Relevant Laws Rules and Regulations
  • Adaptability
  • Client Experience Branding
  • Customer Service Management
  • Issue Management
  • Problem Solving
  • Active Listening
  • Business Development
  • Consulting
  • Referral Identification
  • Research

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Start Date: February 3 2024

1st Shift Training

1st Shift Available After Training

Job Tags

Holiday work, Day shift,

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