Job Description

Department Summary


CRESST, a national research center, has been at the forefront of efforts to improve the quality of learning in America for 50 years. Our focus is on advancing the field of education through rigorous assessment and validation. We combine technology and new scientific methodologies with a global focus to deliver innovative results. Our team has made significant contributions to the creation of scientifically based evaluation techniques, encouraging the validation and use of sound data for improved accountability and decision making.

Position Summary

Position located at the National Center for Research on Evaluation, Standards, and Student Testing (CRESST), housed within UCLA's School of Education and Information Studies (SE&IS). Oversee information technology projects for a university research center; assist staff and researchers on projects and provide advice on IT matters. Consult with principle investigators and project managers to incorporate technology in the design of grant proposals and the deployment of solutions for funded projects. Provide budget estimates for IT cost. Conduct research on project requirements from IT's perspective, ensure project compliance with IRB requirements, data sharing agreements, FERPA and UC policies with regard to human subject data and make recommendations to ensure compliance. Establish protocols for safe transfer and storage of sensitive data; devise plans for new applications that interface with the campus data warehouse. Provide support for use and integration of campus business systems and ensure compliance with University policies. Design and develop project websites or improve existing ones as necessary using Drupal or WordPress, MySQL databases and appropriate themes, plugins and custom PHP code. Devise applications for custom use cases in Center research, administration, or other business activities, by selecting established paradigms, software design patterns, appropriate tools and environments (cloud, on premises) and a suitable programming language (either compiled or interpreted, as fitting the use case). Design and maintain the general IT infrastructure for department including providing end user support. Oversee and share expertise with end user support group. This role will manage urgent and complex issues by setting customer expectations, devising, and implementing action plans, being available as required and professionally communicating to all parties involved.

Salary & Compensation


*UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.

Qualifications

• 2 - 3 Years As IT Manager, or related IT research or professional experience. (Required)

• Experience in complex higher education environments, serving academic and administrative functions of a large public university. (Preferred)

• 1. Experience administering server environment for a minimum 75 users using Microsoft Active Directory, SMB file sharing, BitLocker encryption, Hyper-Virtualization and Office365 tenant. (Required)

• 2. Knowledge of Institutional Review Board (IRB) requirements, data security and privacy standards, Family educational Rights and Privacy Act (FERPA)/Health Insurance Portability and Accountability Act (HIPPA) requirements and data encryption standards. (Required)

• 3. Demonstrated knowledge of software and web development including automation of administrative and data collection workflows, system interfaces, data integration processes, graphical user interfaces and custom interactive web applications to capture and disseminate data. (Required)

• 4. Demonstrated knowledge of PHP or other script languages including Python or Ruby as well as knowledge of compiled programming languages including Java or C#.Experience applying software lifecycle models to application development projects. (Required)

• 5. Experience conducting design, implementation, deployment, operation and maintenance of server systems including relational database systems (MySQL, PostgreSQL, and Oracle), and Content Management Systems including Drupal and WordPress. (Required)

• 6. Experience utilizing Amazon AWS and Microsoft Azure cloud computing services for deploying virtual project and web servers, database systems, storage, networking, and AI services. (Required)

• 7. Experience writing scripts for managing servers and applications, including but not limited to OpenSSH, PHP and MySQL.Demonstrated knowledge of automated operating system deployment for Windows and MacOS, imaging solutions, Mobile Device management software, ASM and JAMF. (Required)

• 8. Demonstrated knowledge of standard operating systems including Windows, MacOS and Linux.Knowledge of software including Office365, Adobe Creative Suite, Box, Zoom, DocuSign, Slack and statistical software including SPSS and SAS. (Required)

• 9. Demonstrated knowledge of networking technologies including, TCP/IP, Local Area Networks (LAN), Ethernet switches, Wi-Fi and Virtual Private Networks (VPN). (Required)

• 10. Experience troubleshooting hardware and software issues as well as repairing computers and other IT systems including AV technology, video conferencing systems and telecommunications equipment. (Required)

• 11. Demonstrated experience writing concise, logical, grammatically correct documents and training materials. Ability to conduct group presentations utilizing oral and written communication skills. (Required)

Education, Licenses, Certifications & Personal Affiliations

• Bachelor's Degree Bachelor's degree in computer science, computer engineering or a related field. (Required)

Special Conditions for Employment

• Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.

• Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.

• E-Verify Check: The position is funded by federal contracts/subcontracts requiring UCLA to notify job applicants that an E-Verify check will be conducted and the successful candidate(s) must pass the E-Verify check.

• Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired.

• CANRA: The position is designated as a mandatory reporter under CANRA . The employee must sign the "Statement Acknowledging Requirement to Report Child Abuse".

• 5% Occasional travel to sites in and outside the state to to perform duties or to assist on Center projects as required by the research or at the request of the supervisor

Schedule


8:00 a.m. to 5:00 p.m.

Union/Policy Covered


99-Policy Covered

Complete Position Description

About University of California Los Angeles

Why work at UCLA? Benefits:UCLA offers a comprehensive benefits package, including an average of three weeks' vacation per year; an average of 12 days per year sick leave; 13 paid holidays per year; health, dental and optical benefits; life insurance; disability insurance; the University of California Retirement Plan with 5 year vesting and various voluntary UC Savings Plans. There are also special programs and privileges available, such as accessibility to cultural and recreational programs, athletic events, and the University Credit Union. The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, disability, or protected veteran status.

Connections working at University of California Los Angeles

Job Tags

Holiday work, Local area, Immediate start, Remote job,

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