About Yes Hearing
Yes Hearing is an industry-leading start-up in the Direct-to-Consumer hearing aid market. We are passionate about helping people with hearing loss to find the right solution, and we are innovating the hearing industry using a combination of Telehealth technology and home visits to change the way Americans purchase and receive care on hearing aids.
Founded in 2019, Yes Hearing enjoys support and financial backing from top VCs and healthcare investors. We are looking for like-minded individuals who want to help us scale the business, continue to create and provide great experiences to our customers and have fun along the way.
About The Role
Yes Hearing is looking for a Customer Experience Representative to join our team. Your role will include extensive communication with customers and hearing experts to coordinate appointment times, provide ongoing support, liaise directly with suppliers, ensure customer satisfaction and problem solve any issues that arise.
The ideal candidate for this position is someone who can assist customers and schedule a high volume of orders through efficient, friendly, and professional administrative support services. The role will combine elements of customer service and office management.
What You’ll Be Doing
Requirements
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Schedule: Monday to Friday daytime, with 1-2 weekend days per month.
Structure: Hybrid model, 3 days in office per week.
Office: Brentwood area
*Please do not call our sales/care lines regarding this job posting.*
Yes Hearing is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you have any questions about this, please contact us.
Benefits
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