Epic Beacon Analyst Job at Stellent IT LLC, Remote

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  • Stellent IT LLC
  • Remote

Job Description

Job Description

Title : Epic Beacon Analyst

Location : 100% Remote

Visa : All Visa Open

Duration : 4 Months

Moi : Skype

Description

OPPORTUNITY:

We are looking for an Epic Beacon Analyst for a four (4) month remote contract role in Yonkers, NY.

RESPONSIBILITIES:

  • Upgrade existing applications and provides go-live and rollout support.
  • Support users on new applications, modules and functionality.
  • Evaluate operational workflows and create system specifications from user requirements.
  • Install new applications, new components, and upgrade existing applications.
  • Configure application settings.
  • Build and/or maintain treatment and therapy plans as per organization's guidelines and Epic recommendations.
  • Provide go-live and rollout support.
  • Support users on new applications, modules, and functionality.
  • Provide application troubleshooting support for the application(s).
  • Resolve the issue, forward it to the correct group for remediation, or elevate it to the vendor if required.
  • Assist with determining how a new system, upgrade, or new component can best meet the needs of the users.
  • Analyze business/clinical needs and requirements.
  • Evaluate the operational workflow that is applied to the system.
  • Create system specifications from user requirements.
  • Create test plans and test new systems, version upgrades, and any system modification.
  • Document all outcomes of testing.
  • Design database queries and create reports utilizing a report-writing tool.
  • Monitor application issues and evaluate issues as they arise.
  • Write and maintain accurate and current documentation regarding application(s) supported by the team.
  • Participate in the maintenance of training materials and disseminate materials to users.
  • Provide timely, effective, and professional customer support on a 24x7 rotating basis.
  • Work with the help desk and support personnel on escalated issues to identify problems and resolve them.
  • Triage network, hardware, or workstation issues as required.
  • Analyze necessary application modifications and work with the appropriate associate or the vendor to coordinate the modification.
  • Act as a liaison to the vendor or the client.
  • Contact vendor to report escalations and obtain assistance with solving issues.
  • Assist with the coordination of vendor activities including hardware or software installation.

REQUIREMENTS:

  • Epic Beacon certification required.
  • Epic Willow certification and Pharmacy background preferred.
  • Bachelor's degree or equivalent experience.
  • Experience with standard and/or research protocol build and maintenance.
  • Experience with application implementation, troubleshooting, and support.
  • Application testing.
  • Related clinical or business experience.

Thanks & Regards

Deepak Panday

Sr. Technical Recruiter

Email- Deepak@stellentit.com

Job Tags

Contract work,

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