POSITION SUMMARY: Assumes responsibility for all HR front desk reception duties: Greets employees and visitors, refers to resources as necessary. Responds to incoming telephone calls within five rings and either assists caller or transfers call to appropriate individual. Responds appropriately to requests for information from applicants, employees, and community members. Assists with correspondence as assigned. Performs various duties to support the Talent Acquisition Team and applicants.
MINIMUM QUALIFICATIONS:
EDUCATION: High school diploma or equivalent required.
CERTIFICATION/LICENSES: None required.
SKILLS:
Reception and clerical skills required
Demonstrated proper telephone etiquette and positive interpersonal skills
Strong customer service skills and effective communication skills required
Excellent organizational skills and ability to deal with multiple projects and duties
Keyboarding, data entry, and alpha/numeric filing skills
Ability to use standard office equipment including multi-line telephone, computer, photocopier, and fax machine
Solid computer skills with ability to learn new software programs; knowledgeable in Microsoft Office a plus.
Must maintain confidentiality of information
Ability to work independently with minimal supervision.
EXPERIENCE: One year reception and clerical experience. Human Resources healthcare setting preferred.
NATURE OF SUPERVISION:
-Responsible to: Supervisor of Talent Acquisition and manager of Talent Acquisition.
ENVIRONMENT:
Bloodborne pathogen: A
Works in clean, well-lighted, ventilated, smoke-free environment. Working hours are varied, with flexibility due to unexpected changes in schedule and emergencies.
PHYSICAL REQUIREMENTS: Requires the ability to speak clearly and listen attentively, and develop and communicate written materials. Must be able to sit for prolonged periods of time, as well as standing, stooping, stretching and lifting (up to 50 pounds) involved in filing duties.
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