Job Description

The Division of Administration/Office of Technology Services has a vacancy. This job title has an assigned pay grade of TS-316. This position is located in the Application and Data Management Section. Req. 197323
 
This vacancy will be filled by new hire or by promotion of a current permanent status classified employee.
 
Louisiana is a "State as a Model Employer" for People with Disabilities.

Substitution: Applicants who do not meet the minimum education or experience qualification, may receive experience credit from Civil Service approved certifications for up to two years of experience, which may substitute for the bachelor's degree. Please see list of approved Certifications for Substitutions at  .
 
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. A criminal history check may be conducted on employees changing positions including promotions, demotions, details, reassignments and transfers. Also, prospective employees may be subject to pre-employment drug testing. New hires will be subject to employment eligibility verification via the federal government's E-verify system.
 
No Civil Service test score is required in order to be considered for this vacancy.
 
To apply for this vacancy, click on the “Apply” link above and complete an electronic application which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the information section of the Current Job Opportunities page.
 
Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

Applicants qualifying based on college training or receipt of a baccalaureate degree will be required to submit an official college transcript to verify credentials claimed prior to appointment. Please make every effort to attach a copy of your transcript to your application. The transcripts can be added as an attachment to your online application or faxed to (225) 219-1041. The selected candidate will be required to submit original documentation upon hire.
 
  For further information about this posting, please contact:


Erica R. Gay
HR Specialist
Division of Administration/Office of Human Resources
email:  Erica.Gay@la.gov           

 

MINIMUM QUALIFICATIONS:

A baccalaureate degree plus four years of experience in information technology or professional administrative services.

SUBSTITUTIONS:

1. An associate’s degree in information technology will substitute for the baccalaureate degree.

2. Two years of experience or training in information technology will substitute for the baccalaureate degree.

Candidates without a baccalaureate degree may combine experience or training in information technology and college credit to substitute for the required baccalaureate degree as follows:

30 to 59 semester hours credit will substitute for six months of experience or training in information technology towards the baccalaureate degree.

60 to 89 semester hours credit will substitute for one year of experience or training in information technology towards the baccalaureate degree.

90 or more semester hours credit will substitute for one year and six months of experience or training in information technology towards the baccalaureate degree.

A maximum of 90 semester hours may be combined with experience or training in information technology to substitute for the baccalaureate degree.

3. Six years of full-time work experience in any field may be substituted for the required baccalaureate degree.

Candidates without a baccalaureate degree may combine work experience in any field and college credit to substitute for the baccalaureate degree as follows:

30 to 59 semester hours credit will substitute for one year of experience towards the baccalaureate degree.

60 to 89 semester hours credit will substitute for two years of experience towards the baccalaureate degree.

90 to 119 semester hours credit will substitute for three years of experience towards the baccalaureate degree.

120 or more semester hours credit will substitute for four years of experience towards the baccalaureate degree.

A maximum of 120 semester hours may be combined with experience to substitute for the baccalaureate degree.

4. A baccalaureate degree with twenty-four semester hours in computer science, management information systems (MIS), quantitative business analysis--computer science, electrical engineering, information systems and decision sciences, computer engineering, mathematics, telecommunications, or computer information systems will substitute for up to one year of required experience.

5. A master's degree will substitute for up to one year of required experience.

NOTE:

Multiple specialized degrees and/or master's degrees will substitute for a maximum of one year of required experience.

NOTE:

A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.

NOTE:

Any college hours or degree must be from an accredited college or university. 

FUNCTION OF WORK:

To manage a defined organizational unit of the Office of Technology Services with responsibility for a statewide technology service or technology platform.

LEVEL OF WORK:

Manager.

SUPERVISION RECEIVED:

Broad direction from an IT Statewide Director. Other reporting relationships may be approved by SCS.

SUPERVISION EXERCISED:

Direct over IT Statewide professionals. Other reporting relationships may be approved by SCS.

LOCATION OF WORK:

Division of Administration, Office of Technology Services

JOB DISTINCTIONS:  

Differs from IT Statewide Manager 1 by the presence of managerial authority for a defined organizational unit of the Office of Technology Services with responsibility for a complex statewide technology service or technology platform.

Differs from IT Statewide Manager 3 by the absence of managerial authority for a defined organizational unit of the Office of Technology Services with responsibility for a highly complex statewide technology service or technology platform.

This is a full-time, on-site position located in the Greater Baton Rouge area.

The Office of Technology Services (OTS) aims to be a responsible partner in delivering innovative, effective, and reliable solutions that support and enhance the IT functions within Executive Branch Departments. The Office of Technology Services will work to increase the return on the State’s investment in technology by promoting smart decision-making, solving problems intelligently, increasing the rate of project success, and fostering a skilled and professional staff. This position is in the Office of Technology Services, Application and Data Management (AppDM) Health. This position manages a team providing application support to Louisiana Department of Health (LDH) and the Governor’s Office of Elderly Affairs (GOEA). The incumbent utilizes approved OTS tools such as JIRA, SharePoint, Bamboo and GIT. This manager is also responsible for the development of new processes as defined by the Louisiana Department of Health (LDH) and AppDM management.

Manages and supervises the teams providing support and enhancements for all systems and applications utilized by LDH and the GOEA. Monitors and adjusts staff assignments to align with OTS AppDM Health strategic plan and Agency project needs. Identifies and implements strategies for staff adaption to changing priorities. Ensures support teams provide technical support for the systems and applications according to defined standards, following security, audit and quality requirements. Collaborates with IT Director on short and long-range goals and assists with AppDM strategic planning. Exercise supervision over OTS Developers and Analysts in applications development and testing. Directs the implementation of IT best practices and standards. Prepares budgets and staffing plans for application development projects. Coordinates training and staff development of technical personnel.

Reviews and provides feedback on project deliverables, technical documents, project plans and contracts. Prepares and conducts presentations for OTS AppDM support staff and Agency program staff. Participates in the exchange of ideas with Agency program staff and other OTS verticals. Participates in or leads work groups or special committees. Ensures vendors meet or exceed contract requirements and obligations. Conducts the annual renewal of software, licensing and services for tools used by the AppDM Health teams. Attends daily meetings and ensures IT Director and other AppDM Health Managers are notified of any issues that affect customer service.

Ensures subordinate staff comply with OTS policies and procedures. Provides recommendations to IT Director for changes in policy and/or procedures to improve operational performance. Performs administrative duties including payroll, staffing plans, succession planning and performance evaluations. Responsible for creating and implementing training and onboarding procedures for new staff.

Performs all other tasks, special projects, analysis, studies, and plans as directed.

Job Tags

Permanent employment, Full time, Contract work, Work experience placement,

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