Job Description

Job Description and Duties

Telework is available.

Under general direction of the Compute & Storage Information Technology Manager II (IT Mgr II), the Information Technology Manager I (IT Mgr I) has full managerial responsibility to plan, organize, and direct the work of Hypervisor, Cloud, and Automation, services teams and is responsible for the successful automation of all the workflows in the datacenter and cloud service offerings within OTech. The IT Mgr I is responsible for managing the Hypervisor, Cloud, and Automation, teams, customers, new innovations, VCenter, cloud services areas. The IT Mgr I is also responsible for directing and allocating staff resources, performing day-to-day supervisory activities of staff, and establishing regular and frequent communications with internal and external customers in key service areas to establish a baseline for service level objectives.

You will find additional information about the job in the .

Working Conditions

• Must pass a fingerprint background criminal record check completed by the Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI)
• May be required to carry a mobile device during working hours and off-shift work.
• May be required to be available for contact by the data center any time, day or night, and on weekends and holidays.
• Occasional after-hours contact by telephone is expected. May be on telephone stand-by or may occasionally need to be on site while the work is performed.
• Telework and remote access from home is probable
• Occasional travel may be required to perform duties, attend training, and provide customer support

Special Requirements

• The position(s) require(s) a Background Investigation be cleared prior to being hired.

Do not submit the "Equal Employment Opportunity" questionnaire (page 5) with your completed State Application (STD. 678) - For exam use only. Please do not include your Social Security Number on any submitted documents.

STATEMENT OF QUALIFICATIONS (SOQ) REQUIRED

All applicants must submit an SOQ with their state application and resume. Resumes, cover letters and other materials do not take place of the required SOQ. Failure to submit these items may result is disqualification from the selection process.

All interested applicants are required to submit a Statement of Qualifications (SOQ. You must provide direct responses to each of the numbered items listed below.

The SOQ must be typed, titled “Statement of Qualifications”, and each response must be numbered and list all relevant experience, education, and training, including places of employment, dates, and duties performed. The SOQ must not exceed two pages in length and must not have font smaller than 12-point font.

1. Based on your review of the duty statement and the desirable qualifications, describe how your work experience, education, and achievements qualify you for this position.

1. Describe your knowledge and experience with business process improvement. Include an example of how you identified a process that required improvement, determined what changes were required, and steps you took to implement the improvement. Describe the outcome.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Knowledge of service request processes.
• Knowledge of IT project management practices and techniques.
• Ability to work with technical and management staff as well as vendors and customers.
• Experience designing and implementing secure automation solutions for development, testing, and high- availability production environments in either public or private cloud technologies (e.g. VCenter, AWS, Azure, GCP, Oracle Cloud, etc.) and experience with network, security, deployment, automation, serverless technologies.
• Experience working with agile development teams in continuous integration / continuous release cycles model such as vRealize, Aria, Tanzu, Kubernetes, DevOps Build Server, Ansible, Terraform, Circle CI, Jenkins, and Puppet to maximize efficiency.
• Experience with VMware platforms, virtualized platforms, container systems and container orchestration (e.g., EC2 Container Service, Kubernetes, OpenShift etc.).
• Experience with Logging and Monitoring (e.g. Sentinel, CloudWatch, SolarWinds, Cloudhealth, etc.)
• Experience in infrastructure automation/Configuration Management, including but not limited to: VRA, Ansible, CloudFormation, PowerShell, Terraform, Chef, Puppet, Vagrant and Azure Resource Manager.
• Be able to work independently, direct the activities of teams, maintain schedules, and bring projects to a timely closure.
• Knowledge of CDT business areas.  
• Excellent communication and customer service skills are essential

Benefits

Benefit information can be found on the website and the website.

The Fine Print

When applying for a Job Opening, you must be sure to submit one state application per RPA #. You must indicate the RPA # you are applying for on your application unless submitting electronically; otherwise, your application may not be processed.

If you have questions about the State Hiring Process visit our Career Opportunities webpage at .

Training and Development Assignment may be considered.  Additional positions may be filled from this recruitment.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - Please see "Special Requirements" section for further information. 

Job Tags

Holiday work, Permanent employment, Full time, Work experience placement, Remote job, Without location, Shift work, Night shift, Weekend work,

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