Job Description

Medical Admin Assistant II - (3295351) Under the supervision of the site Practice Manager, provides administrative support to physicians in a high-volume ambulatory clinic setting, functioning as the primary interface between patients and providers. Emphasis is placed on the ability to stay organized and to prioritize administrative tasks related to patient care. Role requires management of confidential patient information, scheduling patient appointments, answering phones with the highest level of customer service, checking patients in and out of appointments, collecting copayments, scheduling surgeries and other ancillary services, and helping to manage incoming information via phone and fax. Associate's degree or equivalent combination of education and experience required. Recommended 2+ years of experience in a medical administrative support position within a busy medical site or department. Excellent verbal communications skills required for the telephone, interaction with patients and others; strong organizational skills a must. EEO Statement Massachusetts Eye and Ear is proud to be an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are made without regard to race, color, age, gender, gender identification, sexual orientation, religion, marital status, sex, pregnancy or conditions related to pregnancy, national origin/ancestry, citizenship, disability, military status, genetic information, or any other basis prohibited by law. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, training, and career development programs. Primary Location MA-Boston-MEI Mass Eye and Ear Main Building Boston Work Locations MEI Mass Eye and Ear Main Building Boston 243 Charles Street Boston 02114 Job Administrative Support Organization Mass. Eye and Ear (MEE) Schedule Full-time Standard Hours 40 Shift Day Job Employee Status Regular Recruiting Department MEI Retina Job Posting Jul 1, 2024

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