Job Description

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location. The anticipated wage for this position is

$63,000 - $138,600

SAN JOSE CA CMH1 170775

The Territory Manager will be accountable for account-based selling to health care providers (HCPs) who prescribe and influence the treatment for the disease states represented in the Lilly portfolio. This includes customers in multiple HCP specialties, as well as representatives in key hospital accounts. They will be viewed as a credible expert and resource supporting all medicines and appropriate brand patients.

The Territory Manager will be accountable for driving results by embracing Lilly’s suite of models: Lilly Selling Model, Lilly Competency Model and Account Management Model to meet the needs of customers through strong execution. Territory Managers will drive consistent ways of working within the Regional Healthcare Market. They will build relationships with key customers to drive utilization and adoption of our medicines for the right patients. Specific responsibilities include the following:



BUSINESS OWNERSHIP

• Promotes the full portfolio of priority products with multiple HCP specialties.
• Understands the marketplace within the territory; evaluates and tailors the territory strategy to grow and own business outcomes.
• Navigates the ever-changing healthcare environment and payer landscape to increase understanding of accounts and be able to impact key stakeholders to become trusted partners.
• Utilizes appropriate business insight tools, data, and analytics to identify trends, priorities, opportunities, and potential obstacles.
• Implements and adopts new technologies, including the integration of AI company-approved tools and other analytical capabilities to streamline customer interactions.
• Identifies and advocates for new opportunities to enhance the customer experience.
• Models a growth mindset to create positive experiences.

SELLING SKILLS / CUSTOMER EXPERIENCE

• Embraces and uses the company’s selling, competency and account management models to elevate performance and drive results.
• Demonstrates high learning agility to understand disease state, marketplace, clinical trials, and product label.
• Promotes the BU portfolio by planning for and engaging in patient-centered dialogues with customers.

EXECUTION / RESULTS

• Promotes across BU-portfolio and across HCP specialties, driving consistent ways of working within the Regional Health Care Market to meet customers’ needs. Appropriately, fully utilizes the Virtual Medical Hub.
• Achieves targeted sales and execution metrics while adhering to company policies and procedures.
• Owns the customer relationship for product promotion, on-label medical questions, and general market access.
• Holds self-accountable for results and performance across all accounts, from individual HCPs to large health systems.
• Builds and maintains relationships with both internal and external partners to foster trust and create collaborative success.

BASIC QUALIFICATIONS

• Bachelor’s degree.
• Professional certification or license required to perform this position if required by a specific state.
• Valid US driver’s license and acceptable driving record.
• Legally authorized to be employed in the United States.

ADDITIONAL SKILLS / PREFERENCES

• Demonstrated business ownership skills, selling/customer experience skills, and execution/results.
• Account based selling experience. Ability to identify and engage staff members in accounts.
• Strong learning agility, self-motivated, team focused, and emotionally intelligent.
• Bilingual skills as aligned with territory and customer needs.
• Residence within 30 miles of the territory boundary.

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form ( for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.


Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women’s Network, Working and Living with Disabilities. Learn more about all of our groups.

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

#WeAreLilly

Job Tags

Full time, Remote job, Flexible hours,

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