Success Coach Job at The University of Mississippi, University, MS

  • The University of Mississippi
  • University, MS

Job Description

Note for Current UM Employees

Current employees must apply internally via connectU >

Definition of Class

This position promotes a positive and successful learning experience for students in an effort to increase retention, success, and completion. The incumbent develops intervention strategies designed to improve academic success and persistence; monitors and tracks student academic progress; empowers students through coaching to achieve academic success; and provides guidance to develop students intellectually, emotionally, socially, and culturally.

Examples of Work Performed

  • Empowers students through coaching to achieve academic success.
  • Provides a supportive environment that promotes personal growth and the values of the UM Creed.
  • Introduces students to academic programs and resources on campus designed to support their success.
  • Advises students in navigating university policies and procedures.
  • Assists students with developing skills to successfully meet the demands of the university’s rigorous curriculum, including goal setting, learning strategies, time management and organization, self-regulation and self-efficacy.
  • Provides goal-oriented advising, early intervention, implementation, and follow-up for students in assigned caseload.
  • Implements and maintains policies and standards related to academic coaching and personal support.
  • Assists in planning, implementing, and evaluating new/transfer student orientation, first-year transition surveys, or related programs throughout the academic year.
  • Collaborates with academic advisors to assist students in navigating myOleMiss (academic transcript and degree audit) to understand graduation requirements.
  • Monitors and tracks student progress to stay on trajectory to graduate and refers students to advisors for their major or minor programs.
  • Targets outreach to various student populations to support and engage transition into the UM community with sensitivity around issues that affect diverse cultural, socioeconomic, and international student populations.
  • Provides outreach to high-risk students and families, as appropriate, to promote early intervention and support.
  • Collaborates with other campus support offices and assists students in connecting with campus resources.
  • Monitors academic progress of students on academic probation and suspension and ensures fulfillment of probation/suspension contract requirements.
  • Implements student success program strategies.
  • Provides guidance to develop students intellectually, emotionally, socially, and culturally, in order to prepare them to contribute to the University community and beyond.
  • Facilitates individual and group communication with assigned student populations and promotes student engagement with peers, programs, and the UM student success team.
  • Teaches one course per semester related to student persistence and academic success.
  • Performs similar or related duties as assigned or required.

Essential Functions

These essential functions include, but are not limited to, the following. Additional essential functions may be identified and included by the hiring department.

  1. Develops and implements intervention strategies designed to improve academic success and persistence.
  2. Monitors and tracks student academic progress.
  3. Implements and maintains policies and standards related to academic coaching
  4. Serves as a liaison to students, parents, faculty, and staff.
  5. Teaches one course per semester related to student persistence and academic success.

Minimum Education/Experience

Master’s Degree in Higher Education, Student Affairs, Counseling, or a related field from an accredited college or university.



Two (2) years of experience related to the above described duties.

Interview Requirements: Any candidate who is called for an interview must notify the Department of Equal Opportunity/Regulatory Compliance in writing of any reasonable accommodation needed prior to the date of the interview.

Salary/Wage Information

To learn more about our pay structure and view our salary ranges, click here to visit the Compensation page of our Human Resources website. This link is provided for general pay information. Hourly rate or salary may vary depending on qualifications, experience, and departmental budget. Note: Unclassified positions (faculty, executives, researchers and coaches) do not have established salary ranges.

EEO Statement

The University of Mississippi provides equal opportunity in any employment practice, education program, or education activity to all qualified persons. The University complies with all applicable laws regarding equal opportunity and affirmative action and does not unlawfully discriminate against any employee or applicant for employment based upon race, color, gender, sex, pregnancy, sexual orientation, gender identity or expression, religion, citizenship, national origin, age, disability, veteran status, or genetic information.

Background Check Statement

The University of Mississippi is committed to providing a safe campus community. UM conducts background investigations for applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial (credit) report or driving history check.

Job Tags

Hourly pay, Contract work, Trial period,

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