Supervisor – Customer Service
Position Overview
As a Supervisor of Customer Service, you will play a crucial role in delivering exceptional customer experiences, driving engagement in customer programs, and ensuring the efficient operation of store services. Reporting directly to the Assistant Manager – Customer Service Lead, your responsibilities will focus on enhancing customer service excellence and driving key customer engagement programs. If you are passionate about providing top-tier customer service and are eager to contribute to our commitment to being \The Helpful Place”, we invite you to join our team and make a meaningful impact on our customers and associates alike.
Essential Duties and Responsibilities
Leadership
Customer Service
Compensation
$12 - $15 / hour. This is a full-time position at 40 hours/week (some evenings & every other weekend required).
Benefits
Minimum Qualifications
***Job responsibilities may change based on the needs of the business.
Acknowledgement:
I have read this job description and fully understand the requirements set forth therein. I understand that this is to be used as a guide and that I will be responsible for performing other duties as assigned. I further understand that this job description does not constitute an employment contract with Kabelin Ace Hardware.
We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.
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